AirAsia culture honest review — 18 months in
by Faridah Azman·May 25, 2026
Decided to write this because most AirAsia reviews online are either glowing PR or totally bitter. The reality is somewhere in between.
The good: Energy is infectious, especially if you're in commercial or product. People are generally young, ambitious, and genuinely passionate about the brand. Leadership is visible and accessible compared to most Malaysian companies.
The hard parts: Post-pandemic recovery mode means headcount is lean and everyone is stretched. Processes are still catching up. Pay is competitive but not exceptional — you're partly paying a 'cool brand' tax.
Who should join: People early in their career who want fast exposure and don't mind some chaos. Not for those who want stability and clear structure.