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The STS Vendor Master Data Specialist is responsible for overseeing the qualification, analysis, accuracy, and change control of Vendor Master Data. This role plays a crucial part in ensuring timely and efficient processing of employee purchase orders, supplier invoices, and payments within the Global Business Solutions organization.
The Procure to Pay Operations Associate (Mandarin) is responsible for managing and executing Accounts Payable processes. This role plays a crucial part in ensuring the accuracy and efficiency of financial transactions within the organization.
The Project Manager (PM), Ship Recycling is responsible for planning, coordinating, and managing ship recycling projects from setup to completion. This role ensures compliance with safety, environmental, and regulatory requirements while liaising with various stakeholders.
The AI Machine Learning Intern is responsible for developing and implementing data-driven AI and machine learning solutions. This role involves collaborating with IT professionals to optimize production processes and support business decisions through innovative technology.
The Accounts Payable Coordinator is responsible for managing the accounts payable process within the Global Business Services Finance team. This role plays a crucial part in ensuring accurate and timely financial operations in a fast-paced international environment.
The Senior Analyst, Business Intelligence is responsible for evaluating business data to produce meaningful insights and metrics that identify trends to improve business performance. This role plays a critical part in informing global business decisions through data analysis and reporting.
The Senior Engineer (HDD Substrate Frontend) is responsible for overseeing the development and optimization of hard disk drive substrate processes. This role plays a critical part in enhancing product performance and reliability within a dynamic engineering environment.
The Associate Business Support Specialist (Vietnamese Bilingual) is responsible for supporting the Source to Settle (STS) processes within the Global Business Solutions organization. This role involves managing STS-related queries and ensuring compliance while delivering exceptional service to both internal and external customers.
The Enterprise Growth & AI Ecosystem Leader is responsible for guiding enterprises in their AI adoption journey. This role significantly impacts the digital economy of Malaysia and Indonesia by fostering ecosystem partnerships and driving business transformation through AI innovations.
The Manager Group Transport Management Systems (FarEye) is responsible for overseeing the complete lifecycle of IT projects related to transport management systems. This role involves collaboration with business teams to ensure successful implementation and ongoing support of the systems.
The Procure to Pay (PTP) Analyst (Korean speaking) is responsible for processing and coding invoices in the Accounts Payable System on behalf of the client. This role plays a crucial part in ensuring the accuracy and efficiency of financial transactions within the organization.
The Identity and Access Management Intern is responsible for contributing to the design and development of secure software solutions. This role involves working closely with experienced engineers in a dynamic environment focused on managing digital identities and access rights across the organization.
By SuperJobs Career Team · Updated July 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.