Connect with leading companies and kickstart your career journey.
Showing 235 jobs matching your filters
The HR Services Operations Associate / Analyst (Thai Speaking) is responsible for serving as a primary contact for employee inquiries related to HR policies, programs, and systems. This role supports employees through tasks such as onboarding, leave management, and issue resolution, while helping coordinate HR programs and ensuring compliance with policies.
The STS Vendor Master Data Specialist is responsible for managing and ensuring the accuracy, compliance, and change control of Vendor Master Data within the Global Business Solutions organization. This role involves collaboration with various stakeholders and focuses on maintaining data quality to support the Source to Settle process.
This position is for an Administrative & Operations Coordinator who is a Mandarin speaker. The role involves various administrative and operational tasks and requires a university degree with more than three years of work experience. The job is based in Bukit Jelutong, Shah Alam, and requires proficiency in Chinese, Malay, and English.
This internship in Business Admin Operations at PurelyB offers hands-on experience in wellness projects. The role involves assisting in daily operations and promoting healthy living.
The Admin Executive role involves a range of administrative, accounting, HR, and communication duties, including document management, data entry, and supporting payroll tasks. The position requires fluency in Japanese and proficiency in Microsoft Office, with a preference for candidates willing to commute to the Mont Kiara area.
The Customer Service Specialist (Business Care) provides support to business customers by handling inquiries and resolving issues to ensure satisfaction. The role involves communication primarily through phone and email. The specialist works within a team and applies basic customer service principles to address customer concerns.
The Analyst, Employee Transitions & Compliance is responsible for managing expatriate employment processes, onboarding, contract administration, and exit procedures. The role focuses on ensuring data accuracy, regulatory compliance, and improving HR service delivery.
The HR Services Operations Associate supports employee inquiries and helps manage HR policies, programs, and systems. The role focuses on assisting with onboarding, leave management, and employee services while coordinating HR initiatives and ensuring effective communication in Japanese.
A 6-month contract role for a finance professional to manage accounts payable processes, including invoice processing and month-end closing, within a global GBS team.
This role is an Admin Internship where the intern assists with daily operations both in-store and online. It provides practical experience and insight into the administrative side of a business.
This Admin Executive role involves supporting daily office and departmental operations, including administrative tasks, event coordination, schedule management, and communication with internal and external parties. The position requires organizational skills, proficiency in Microsoft Office, and the ability to multitask and work independently.
The HR/Admin Executive at Enternite in Kuala Lumpur manages people operations, recruitment, onboarding, and compliance within a fast-scaling tech startup. The role emphasizes using AI and technology to automate workflows and improve efficiency while supporting HR and administrative functions.
By SuperJobs Career Team · Updated May 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.