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This role is for a Retail Assistant at DobiQueen, working from 9:30 AM to 7:00 PM. The position requires managing sales and customer service duties in a self-service laundry environment with a six-day workweek and a trial period before full-time employment.
The Retail Expert role focuses on enhancing customer experience and driving sales in retail outlets. You will engage with customers, conduct product demonstrations, and ensure high operational standards while achieving sales targets.
The Team Leader (Food Line) will manage customer relations and ensure product quality while leading a team to achieve operational goals. This role emphasizes training, teamwork, and financial oversight to enhance store performance.
The Sales Executive / Customer Service role in Bangsar, Kuala Lumpur involves engaging with customers to understand their furniture needs, providing suitable product solutions, and supporting various sales and after-sales activities. The position requires effective communication and customer service skills within a retail environment.
The Sales Supervisor in Xinjiang is responsible for leading and managing sales activities within the region. The role involves overseeing sales operations to meet targets and support business growth.
The Assistant Shop Manager plays a crucial role in driving sales and ensuring operational efficiency in the store. This position requires strong leadership skills to manage staff and maintain high standards of customer service and animal welfare.
The Sales Assistant role focuses on providing exceptional customer service in the food area, specifically in Bakery, Sushi, and Delica departments. The position requires a proactive approach to sales and maintaining a clean and organized workspace.
The role is for a Virtual Assistant who will manage online sales and customer interactions on Shopee and TikTok Marketplace. The position involves handling customer queries and product reviews to support operations and enhance the online presence of the business.
This role is an internship position in Customer Experience & Operations focused on connecting with customers, managing orders, and supporting the operations of a wellness brand. The internship offers hands-on experience in a dynamic environment.
A Sales Assistant role at ECO-Shop Ikon Connaught focused on providing excellent customer service, managing stock, and performing cashier duties in a busy retail setting.
This internship in Livestream E-Commerce involves assisting with planning and managing online shopping events. It offers an opportunity to learn about sales and marketing while engaging with audiences on platforms like TikTok.
A Full-Time Cashier role responsible for managing cash transactions and providing excellent customer service in a retail environment. The position involves counter maintenance, stock monitoring, and requires flexibility for shift work in Taman Desa Petaling.
By SuperJobs Career Team · Updated May 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.