Retail Jobs in Malaysia

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Showing 370 jobs matching your filters

Retail Assistant (Damansara)

DobiQueen
Full-Time

This role is for a Retail Assistant at DobiQueen, working from 9:30 AM to 7:00 PM. The position requires managing sales and customer service duties in a self-service laundry environment with a six-day workweek and a trial period before full-time employment.

Kuala Lumpur
MYR 2000 - 2200

Retail Expert

CelcomDigi
Contract

The Retail Expert role focuses on enhancing customer experience and driving sales in retail outlets. You will engage with customers, conduct product demonstrations, and ensure high operational standards while achieving sales targets.

Sarawak
RM 2,333 – RM 3,500 per month

Team Leader (Food Line)

AEON
Full-Time

The Team Leader (Food Line) will manage customer relations and ensure product quality while leading a team to achieve operational goals. This role emphasizes training, teamwork, and financial oversight to enhance store performance.

Kuala Lumpur
Undisclosed

Sales Executive / Customer Service

Aureas Media Sdn Bhd
Full-Time

The Sales Executive / Customer Service role in Bangsar, Kuala Lumpur involves engaging with customers to understand their furniture needs, providing suitable product solutions, and supporting various sales and after-sales activities. The position requires effective communication and customer service skills within a retail environment.

Kuala Lumpur
MYR 2300 - 2801

Sales Supervisor, Xinjiang

Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Full-Time

The Sales Supervisor in Xinjiang is responsible for leading and managing sales activities within the region. The role involves overseeing sales operations to meet targets and support business growth.

Kuala Lumpur
Undisclosed

Assistant Shop Manager

AEON
Full-Time

The Assistant Shop Manager plays a crucial role in driving sales and ensuring operational efficiency in the store. This position requires strong leadership skills to manage staff and maintain high standards of customer service and animal welfare.

Selangor
Undisclosed

Sales Assistant (Food Area-Bakery/Sushi/Delica)

AEON
Full-Time

The Sales Assistant role focuses on providing exceptional customer service in the food area, specifically in Bakery, Sushi, and Delica departments. The position requires a proactive approach to sales and maintaining a clean and organized workspace.

Perak
Undisclosed

Virtual Assistant

RPG Commerce
Contract

The role is for a Virtual Assistant who will manage online sales and customer interactions on Shopee and TikTok Marketplace. The position involves handling customer queries and product reviews to support operations and enhance the online presence of the business.

Selangor
Undisclosed

Internship - Customer Experience & Operations

Phoenix Signature Kitchen
Internship

This role is an internship position in Customer Experience & Operations focused on connecting with customers, managing orders, and supporting the operations of a wellness brand. The internship offers hands-on experience in a dynamic environment.

Kuala Lumpur
MYR 500 - 1500

Pembantu Kedai / Sales Assistant (Ikon Connaught)

Company
Full-Time

A Sales Assistant role at ECO-Shop Ikon Connaught focused on providing excellent customer service, managing stock, and performing cashier duties in a busy retail setting.

Kuala Lumpur
Undisclosed

Internship Livestream E-Commerce / 直播带货实习生

W Talent Academy
Internship

This internship in Livestream E-Commerce involves assisting with planning and managing online shopping events. It offers an opportunity to learn about sales and marketing while engaging with audiences on platforms like TikTok.

Kuala Lumpur
MYR 800 - 1500

Cashier / Juruwang (Desa Petaling)

Company
Full-Time

A Full-Time Cashier role responsible for managing cash transactions and providing excellent customer service in a retail environment. The position involves counter maintenance, stock monitoring, and requires flexibility for shift work in Taman Desa Petaling.

Kuala Lumpur
MYR 1700

By SuperJobs Career Team · Updated May 2026

About Retail Jobs in Malaysia

Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.

Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.

The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.

Salary & Hiring Trends in Retail

Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.

Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.

Top Retail Roles in Malaysia

Retail Sales Associate

Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.

Store Manager / Branch Manager

Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.

Visual Merchandiser

Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.

Retail Buyer / Category Manager

Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.

E-Commerce / Marketplace Executive

Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.

Customer Service Executive (Retail)

Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.

How to Land a Retail Job in Malaysia

  1. 1

    Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.

  2. 2

    For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).

  3. 3

    For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.

  4. 4

    Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.

  5. 5

    Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.

Related Job Searches

Frequently Asked Questions

What types of retail jobs are available in Malaysia?
Retail jobs in Malaysia include sales associate, cashier, visual merchandiser, store supervisor, store manager, area manager, retail buyer, category manager, e-commerce executive, marketplace manager, inventory coordinator, customer service executive, and retail operations manager. Roles span fashion, electronics, health and beauty, supermarkets, F&B retail chains, luxury brands, and online marketplaces.
What is the salary range for retail jobs in Malaysia?
Entry-level sales associates and cashiers earn RM 1,800–2,500/month. Supervisors and floor managers earn RM 2,800–4,500/month. Store managers earn RM 4,000–8,000/month depending on brand and store size. Area managers overseeing multiple locations earn RM 7,000–12,000/month. Retail buyers and category managers at corporate level earn RM 7,000–15,000/month.
What qualifications are needed for retail jobs in Malaysia?
Entry-level retail positions typically require SPM or above. Store manager and buyer roles typically require a diploma or degree in business, retail management, marketing, or a related field. HRDC-certified retail management and customer service courses add value for those seeking supervisory roles. E-commerce retail roles increasingly require digital marketing knowledge and familiarity with marketplace platforms (Shopee, Lazada, TikTok Shop seller tools).
Which companies hire the most retail staff in Malaysia?
The largest retail employers in Malaysia include AEON (hypermarkets and malls), Lotus's (formerly Tesco), 99 Speedmart, Giant, Watsons, Guardian, Caring Pharmacy, Sephora, Uniqlo, H&M, Zara, and Apple. E-commerce operations at Shopee, Lazada, Zalora, and AEON Online are growing rapidly. Convenience store chains (7-Eleven, myNEWS) and petrol station retail (Shell Select, Petronas Mesra) also employ large frontline retail workforces.
How do I apply for retail jobs on SuperJobs?
Search "retail jobs in Malaysia" on SuperJobs or filter by the Retail industry. Narrow by location, brand, or salary range. Many retail employers post seasonal vacancies for festive periods — apply early (4–6 weeks before peak seasons) for the best selection. Create your profile, indicate your shift availability, and apply directly through SuperJobs.