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The Retail Assistant is responsible for driving sales and providing exceptional customer service in a self-service laundry environment. This role involves engaging with customers and managing various services to ensure a smooth operation at kiosks and branches.
The Sales Executive / Customer Service is responsible for engaging with customers to understand their furniture or makeover needs. This role plays a crucial part in driving sales and ensuring customer satisfaction in a dynamic retail environment.
The Retail Sales Assistant is responsible for providing exceptional customer service and assisting customers in product selection. This role plays a crucial part in ensuring a pleasant shopping experience while contributing to sales targets in a dynamic retail environment.
The Assistant Shop Manager is responsible for overseeing the daily operations of the shop and ensuring optimal sales performance. This role involves managing staff, inventory, and compliance with corporate standards in a dynamic retail environment.
The Sales Assistant is responsible for providing excellent customer service and supporting sales operations. This role involves engaging with customers, managing stock, and ensuring a pleasant shopping environment at the Ikon Connaught outlet.
The Merchandiser is responsible for maintaining the visual standards and stock availability of BABA'S products across various retail outlets. This role significantly impacts consumer engagement and product visibility in the market.
The Store Associate is responsible for creating a welcoming atmosphere for customers. This role involves engaging with customers to ensure a positive shopping experience while supporting store operations.
The Cashier is responsible for managing daily transactions and providing exceptional customer service. This role plays a crucial part in maintaining a positive shopping environment at our Desa Petaling branch.
The Retail Sales Assistant is responsible for providing excellent customer service and assisting customers in finding the products they need. This role plays a crucial part in ensuring a satisfying shopping experience while supporting the team in achieving sales targets.
The Management Trainee/Management Assistant is responsible for overseeing team performance and ensuring alignment with company standards. This role involves managing, training, and monitoring team members while leading promotional activities and fostering a collaborative work environment.
The Cashier is responsible for providing exceptional customer service and ensuring accurate cash transactions. This role plays a crucial part in delivering a positive shopping experience at the Desa Sutera Square branch.
The Sales Assistant is responsible for managing customer inquiries and providing excellent service to enhance sales. This role involves working in a dynamic retail environment, focusing on customer satisfaction and effective merchandise management.
By SuperJobs Career Team · Updated July 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.