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The Assistant Beverage Manager is responsible for ensuring that staff work cohesively as a team to deliver optimal service and meet guest needs. This role plays a crucial part in maintaining safety and security standards while fostering positive working relationships to enhance organizational efficiency and productivity.
The Manager - Terminal Operations (Compliance & Experience) is responsible for managing the overall passenger experience within the airport terminal while ensuring compliance with all relevant regulations and standards. This role impacts the safety and efficiency of the terminal environment, enhancing passenger satisfaction and operational effectiveness.
The Finance Internship is responsible for providing college or university students with practical experience in the hotel industry. Interns will engage with various aspects of hotel operations, gaining insights into the company culture and preparing for future career opportunities.
The Purchasing Manager is responsible for overseeing the entire procurement cycle. This role plays a crucial part in managing vendor relationships and ensuring operational efficiency within the hospitality environment.
The Duty Engineer is responsible for installing, maintaining, and performing preventative maintenance on tools, appliances, and equipment. This role plays a crucial part in ensuring the safety and functionality of the hotel's facilities, contributing to a seamless guest experience.
The Sales Manager (Proactive) is responsible for proactively identifying and managing sales opportunities to achieve personal and location revenue goals. This role plays a crucial part in building long-term customer relationships and maximizing revenue through exceptional service delivery.
The Housekeeping Coordinator is responsible for ensuring the efficient operation of room cleaning and maintenance. This role plays a crucial part in maintaining guest satisfaction and coordinating between various departments to uphold the hotel's standards.
The Sales Coordinator is responsible for supporting the Sales & Marketing department through various administrative tasks. This role plays a crucial part in enhancing brand awareness and ensuring effective communication with clients and team members.
The Sales Manager, Proactive is responsible for proactively soliciting and managing group and catering-related business opportunities. This role plays a crucial part in maximizing revenue and enhancing customer loyalty through exceptional service delivery.
The Sales Manager is responsible for proactively generating and managing sales opportunities. This role involves building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.
The Sales Manager-Senior is responsible for proactively soliciting and managing large group and catering opportunities with significant revenue potential. This role plays a crucial part in driving customer loyalty and maximizing revenue through exceptional service and effective account management.
The Director of Sales and Marketing is responsible for leading the property's sales department to achieve booking and revenue goals. This role significantly impacts the hotel's performance through strategic sales initiatives and effective marketing campaigns.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.