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Responsible for managing the procurement, storage, and distribution of goods while ensuring cost-effective purchasing and inventory accuracy. This management role involves vendor coordination, financial reporting, and compliance with brand and safety standards to support resort operations.
The Duty Engineer at St. Regis Hotels is responsible for maintaining and repairing tools, appliances, and equipment, as well as leading a team and supporting management functions. This role involves performing preventative maintenance and ensuring compliance with safety and company policies in a service-focused environment.
The Receiving Clerk plays a crucial role in managing the receipt of goods at Genting Malaysia. This position involves ensuring that all items are accurately checked and recorded, maintaining inventory integrity, and supporting overall warehouse operations. The role requires attention to detail and adherence to quality standards.
The Assistant Venue Manager at Sheraton Johor Bahru is responsible for overseeing bar and lounge operations, managing staff, and ensuring compliance with beverage policies and legal requirements. The role involves supporting operational standards, handling inventory controls, assisting with promotional activities, and maintaining guest and employee satisfaction.
The Sales Manager-Senior is responsible for managing and soliciting large group and catering business opportunities to maximize revenue. This role involves handling group accounts, achieving revenue goals, ensuring smooth business turnover for service delivery, and providing exceptional customer service to foster loyalty.
The Director of Sales and Marketing leads the sales department for hotels with significant booking and catering revenue. This role involves managing sales teams, overseeing sales strategies and marketing campaigns, and working to meet property revenue goals.
The Guest Arrival Expert (Concierge) is responsible for welcoming and assisting hotel guests during their arrival and departure. The role requires physical activity and involves delivering guest services, handling operational tasks, and sharing information about the local area while maintaining professional standards.
The Senior Human Resources Executive is responsible for supporting daily HR activities including recruitment, compensation, and training. This role aims to deliver HR services that align with employee needs and regulatory compliance to support business objectives.
The Customer Service Executive role involves supporting daily salon operations through client communication, appointment coordination, and managing front-desk activities. The position requires multitasking to ensure efficient scheduling and maintaining an organized environment while providing good customer service.
The Residences Concierge Lead at The Ritz-Carlton is responsible for ensuring safety, security, and hospitality for Residence owners. This role involves managing requests, coordinating with departments, and providing service in a luxury residential setting while maintaining company standards.
This role involves leading the housekeeping team to maintain high standards in guest rooms and facility areas. The supervisor is responsible for inspecting cleaned areas, managing operational tasks, coordinating with other departments, and assisting in staff-related activities while adhering to company policies and safety standards.
The Assistant Sales Manager - MICE is responsible for driving sales and managing client relationships for MICE-related products. This role involves developing sales strategies, preparing proposals, and ensuring successful event execution through coordination with various internal teams.
By SuperJobs Career Team · Updated May 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.