My experience working at a Japanese company in Malaysia — culture clash was real
by Yuki Mizuno·May 16, 2026
Joined thinking it would be structured and efficient. Both true, but with some surprises I wasn't prepared for.
Decision-making: Everything goes through consensus (ringi process). A decision that would take 3 hours at a startup can take 3 weeks. Frustrating but once made, execution is very aligned.
Hierarchy: More rigid than most Malaysian companies. Addressing a Japanese senior executive directly, without going through your manager first, is genuinely uncomfortable for them.
Work ethic: The Japanese team ethic around not leaving before your superior is real. On days when the Japanese expats stay late, the local team feels the pressure even if nothing is said.
The upside: Quality standards are very high. You learn to care about details you might otherwise skip. I left with better work habits.