Slack vs Teams vs Google Chat — what does your Malaysian company use and why?
by Farouk Idris·May 25, 2026
Genuinely curious about the distribution. In my experience:
Microsoft Teams: Dominant in GLCs, government-linked, and traditional corporates. Often because Microsoft 365 is already the company suite and Teams comes bundled.
Slack: Common in tech startups, fintech, and companies with a strong developer culture. Often chosen deliberately for its integration ecosystem and developer-friendly culture.
Google Chat: Less common as the primary tool. Shows up in companies on Google Workspace, but rarely as the preferred communication channel even there.
WhatsApp (unofficial but real): Many Malaysian teams use WhatsApp in parallel with whatever official tool they have. The official tool for documentation and formal communication, WhatsApp for "are you in today?" and quick real-time questions.
What does your company use and was it a conscious choice or inherited?