4PL CX Agent at A.P. Moller - Maersk - Petaling Jaya
Role Summary
The 4PL CX Agent is responsible for managing the customer experience and ensuring operational excellence in shipment execution. You will serve as the primary contact for customers, driving swift resolution of issues and maintaining strong relationships.
Job Description
Maersk, a global leader in integrated logistics, is redefining the boundaries of possibility through innovation and transformation. We are committed to diversity, collaboration, and continuous learning, ensuring our workforce reflects the customers we serve. Join us to harness cutting-edge technologies and unlock global opportunities in logistics.
As a 4PL CX Agent, you will manage the customer experience and oversee the end-to-end shipment process, ensuring compliance with company procedures. You will be the primary point of contact for key customers, facilitating effective resolution of issues and maintaining strong relationships to drive business growth and operational excellence.
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Job Requirements
Minimum 1–2 years of experience in export logistics, including shipping documentation and customs compliance.
Strong English communication skills, both written and verbal.
Results-oriented with the ability to meet deadlines and deliver quality outcomes.
Proactive and persistent in resolving issues and driving improvements.
Well-organized, responsible, and detail-oriented, with the ability to manage multiple priorities.
Strong team player with good stakeholder management and collaboration skills.
4PL CX Agent - Frequently Asked Questions
What is the salary for a 4PL CX Agent at A.P. Moller - Maersk in Selangor?
A.P. Moller - Maersk has not disclosed the salary for this role. 4PL CX Agent positions in Selangor typically pay RM1,700–RM5,200 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
Where is this 4PL CX Agent job located?
This 4PL CX Agent position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this 4PL CX Agent role?
A.P. Moller - Maersk is looking for Minimum 1–2 years of experience in export logistics, including shipping documentation and customs compliance.; Strong English communication skills, both written and verbal.; Results-oriented with the ability to meet deadlines and deliver quality outcomes..
How do I apply for this 4PL CX Agent job at A.P. Moller - Maersk?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
A.P. Moller - Maersk
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
4PL CX Agent Salary at A.P. Moller - Maersk
A.P. Moller - Maersk has not disclosed the salary for this role. 4PL CX Agent positions in Selangor typically pay RM1,700–RM5,200 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
How to Apply for This 4PL CX Agent Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions A.P. Moller - Maersk asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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