Account Manager – Tranglo
Role Summary
The Account Manager is responsible for managing client relationships and ensuring customer satisfaction. This role plays a crucial part in driving business growth by identifying client needs and providing tailored solutions.
Job Description
As an Account Manager at Tranglo, you will engage in day-to-day interactions with clients, ensuring their needs are met while collaborating with internal teams to deliver exceptional service. Your role will involve regular communication, monitoring account performance, and addressing any issues that arise.
Key Responsibilities:
- Manage client relationships to ensure satisfaction and retention.
- Identify client needs and provide tailored solutions.
- Collaborate with internal teams to deliver exceptional service.
- Monitor account performance and address any issues promptly.
- Prepare reports and presentations to showcase results.
- Strategize for future opportunities based on client feedback.
- Drive business growth through proactive client engagement.
Job Requirements
Bachelor's degree in Business Administration or related field.
Proven experience in account management or similar role.
Strong communication and interpersonal skills.
Ability to analyze data and generate reports.
Proficiency in CRM software and Microsoft Office Suite.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Quick Info
Company
Tranglo
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Client Relationship Management
Data Analysis
Communication
Problem-Solving
Team Collaboration
Report Generation
Attention To Detail
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