Airline Technical Support Engineer – CAE
CAE
Technology-Hardware
Role Summary
The Airline Technical Support Engineer role involves supporting the operation and maintenance of aircraft fleets by addressing technical issues and ensuring compliance with airworthiness regulations. The position requires collaboration with various teams and stakeholders to maintain aircraft reliability and availability around the clock.
Job Description
The role involves working as part of a 24/7 Technical Support team to support clients' operating fleets, ensuring aircraft reliability, availability, and compliance with airworthiness regulations. Responsibilities include planning, monitoring, and controlling aircraft maintenance activities, managing Aircraft on Ground (AOG) situations, liaising with OEMs, and acting as a communication point between various departments. The role also includes providing technical guidance, troubleshooting defects, using maintenance management software, collaborating with maintenance teams, maintaining records, and managing component sourcing and vendor communications.
Job Requirements
Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO or component supplier.
Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
Familiarity with global civil aviation regulations and requirements (EASA/FAA).
A proactive attitude and able to take the initiative to address technical challenges.
Demonstrated ability to work independently, handle multiple concurrent projects and initiatives in a cross-functional setting.
Skill in simplifying complex processes and work under pressure.
Strong focus on client satisfaction and delivering exceptional service.
Flexibility in scheduling, ability to work shifts and weekends as required.
Availability to respond on short notice.
Quick Info
Company
CAE
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
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Required Skills
Technical Support
Aircraft Maintenance Management
Airworthiness Compliance
Troubleshooting
Maintenance Management Software
Vendor And OEM Liaison
Regulatory Knowledge (EASA/FAA)
Project Management
Client Service
Communication Skills
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