Assistant Manager, CX Strategy, Partnerships & CVP at Malaysia Airlines
This job is no longer accepting applications.
It was posted on 28 September 2026 and has passed its 30-day listing period. See open Assistant jobs.
Role Summary
The Assistant Manager will focus on enhancing customer experience through strategic partnerships and effective CVP management. This role requires a blend of analytical and interpersonal skills to drive customer satisfaction.
Job Description
As the Assistant Manager for CX Strategy, Partnerships & CVP at Malaysia Airlines, you will play a pivotal role in enhancing customer experience and developing strategic partnerships. Your responsibilities will include analyzing customer feedback, identifying trends, and collaborating with various teams to implement effective strategies that elevate the customer journey.
In this role, you will also be tasked with creating and managing the Customer Value Proposition (CVP) to ensure alignment with the company's objectives. You will work closely with stakeholders to foster partnerships that enhance service offerings and drive customer satisfaction.
Job Requirements
Bachelor's degree in Business Administration, Marketing, or related field
Minimum 3 years of experience in customer experience or strategy roles
Strong analytical skills with the ability to interpret data and trends
Excellent communication and interpersonal skills
Proven ability to manage multiple projects and meet deadlines
Familiarity with customer journey mapping and experience design
Assistant Manager, CX Strategy, Partnerships & CVP - Frequently Asked Questions
What is the salary for a Assistant Manager, CX Strategy, Partnerships & CVP at Malaysia Airlines?
Malaysia Airlines has not disclosed the salary for this role. Assistant Manager, CX Strategy, Partnerships & CVP positions typically pay RM1,900–RM7,000 per month, based on the 32 comparable vacancies currently listed on SuperJobs.
Where is this Assistant Manager, CX Strategy, Partnerships & CVP job located?
This Assistant Manager, CX Strategy, Partnerships & CVP position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Assistant Manager, CX Strategy, Partnerships & CVP role?
Malaysia Airlines is looking for Bachelor's degree in Business Administration, Marketing, or related field; Minimum 3 years of experience in customer experience or strategy roles; Strong analytical skills with the ability to interpret data and trends.
How do I apply for this Assistant Manager, CX Strategy, Partnerships & CVP job at Malaysia Airlines?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Malaysia Airlines
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Required Skills
Assistant Manager, CX Strategy, Partnerships & CVP Salary at Malaysia Airlines
Malaysia Airlines has not disclosed the salary for this role. Assistant Manager, CX Strategy, Partnerships & CVP positions typically pay RM1,900–RM7,000 per month, based on the 32 comparable vacancies currently listed on SuperJobs.
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