Assistant Manager, CX Strategy, Partnerships & CVP at Malaysia Airlines
Role Summary
The Assistant Manager will focus on enhancing customer experience through strategic partnerships and effective CVP management. This role requires a blend of analytical and interpersonal skills to drive customer satisfaction.
Job Description
As the Assistant Manager for CX Strategy, Partnerships & CVP at Malaysia Airlines, you will play a pivotal role in enhancing customer experience and developing strategic partnerships. Your responsibilities will include analyzing customer feedback, identifying trends, and collaborating with various teams to implement effective strategies that elevate the customer journey.
In this role, you will also be tasked with creating and managing the Customer Value Proposition (CVP) to ensure alignment with the company's objectives. You will work closely with stakeholders to foster partnerships that enhance service offerings and drive customer satisfaction.
Job Requirements
Bachelor's degree in Business Administration, Marketing, or related field
Minimum 3 years of experience in customer experience or strategy roles
Strong analytical skills with the ability to interpret data and trends
Excellent communication and interpersonal skills
Proven ability to manage multiple projects and meet deadlines
Familiarity with customer journey mapping and experience design
Assistant Manager, CX Strategy, Partnerships & CVP - Frequently Asked Questions
What is the salary for a Assistant Manager, CX Strategy, Partnerships & CVP at Malaysia Airlines?
Malaysia Airlines has not disclosed the salary for this role.
Where is this Assistant Manager, CX Strategy, Partnerships & CVP job located?
This Assistant Manager, CX Strategy, Partnerships & CVP position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Assistant Manager, CX Strategy, Partnerships & CVP role?
Malaysia Airlines is looking for Bachelor's degree in Business Administration, Marketing, or related field; Minimum 3 years of experience in customer experience or strategy roles; Strong analytical skills with the ability to interpret data and trends.
How do I apply for this Assistant Manager, CX Strategy, Partnerships & CVP job at Malaysia Airlines?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Quick Info
Company
Malaysia Airlines
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
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Assistant Manager, CX Strategy, Partnerships & CVP Salary at Malaysia Airlines
Malaysia Airlines has not disclosed the salary for this role.
How to Apply for This Assistant Manager, CX Strategy, Partnerships & CVP Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Malaysia Airlines asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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