Automotive Customer Advisor – AutoDetailer Studio

This role involves supporting customers throughout their experience at AutoDetailer Studio by handling inquiries, managing service bookings, and coordinating vehicle check-ins. The employee will collaborate with the Operations Team to update project statuses, prepare necessary documentation, and ensure customer satisfaction through timely communication and follow-up.

The role involves responding to customer inquiries, assisting with service bookings, and guiding customers through the service process from drop-off to delivery. The employee will liaise with the Operations Team to track and update project status, prepare quotations, invoices, and relevant service documents, manage vehicle check-ins, recommend suitable services, provide timely updates, and follow up post-service to ensure customer satisfaction and gather feedback.