Bilingual Japanese - English CSR For Chat And Email – Crypto Platform at Conectys Inc. - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 8 June 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Bilingual Japanese - English CSR is responsible for providing exceptional customer support through chat and email. This role plays a crucial part in enhancing customer satisfaction within a dynamic fintech environment.
Job Description
As a Bilingual Customer Support Representative, you will be the first point of contact for customers, assisting them through live chat and email in both Japanese and English. Your role involves delivering high-quality customer service, maintaining knowledge of platform products, and staying updated on market trends.
Key Responsibilities:
- Assist customers through live chat and email in both Japanese and English.
- Deliver high-quality customer service and support.
- Maintain knowledge of platform products and services.
- Stay updated on market trends and developments in the fintech industry.
- Analyze customer inquiries and provide effective solutions.
- Collaborate with team members to enhance daily operations.
- Document customer interactions and feedback for continuous improvement.
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Job Requirements
Fluency in Japanese and English, both written and spoken.
Experience in customer support or related field.
Strong analytical and problem-solving skills.
Knowledge of cryptocurrency and financial markets.
Excellent communication and interpersonal skills.
Bilingual Japanese - English CSR For Chat And Email – Crypto Platform - Frequently Asked Questions
What is the salary for a Bilingual Japanese - English CSR For Chat And Email – Crypto Platform at Conectys Inc. in Kuala Lumpur?
Conectys Inc. has not disclosed the salary for this role.
Where is this Bilingual Japanese - English CSR For Chat And Email – Crypto Platform job located?
This Bilingual Japanese - English CSR For Chat And Email – Crypto Platform position is based in Kuala Lumpur, Malaysia. This role is hybrid — part on-site, part remote.
What qualifications do I need for this Bilingual Japanese - English CSR For Chat And Email – Crypto Platform role?
Conectys Inc. is looking for Fluency in Japanese and English, both written and spoken.; Experience in customer support or related field.; Strong analytical and problem-solving skills..
How do I apply for this Bilingual Japanese - English CSR For Chat And Email – Crypto Platform job at Conectys Inc.?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Conectys Inc.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Bilingual Japanese - English CSR For Chat And Email – Crypto Platform Salary at Conectys Inc.
Conectys Inc. has not disclosed the salary for this role.
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