Boutique Supervisor / Manager – One Word Holdings Sdn. Bhd.
Role Summary
The Boutique Supervisor/Manager is responsible for overseeing daily store operations and leading the sales team. This role plays a crucial part in ensuring the boutique meets its performance targets while maintaining a premium customer experience.
Job Description
The Boutique Supervisor/Manager will engage in daily activities that involve managing store operations and guiding the sales team in a dynamic retail environment. This position requires a proactive approach to stock management, customer service, and team training.
Key Responsibilities:
- Oversee daily store operations to ensure efficiency and effectiveness.
- Lead and motivate the sales team to achieve performance targets.
- Manage stock levels and visual displays to enhance customer experience.
- Prepare and analyze sales reports to identify trends and opportunities.
- Maintain a premium customer experience through exceptional service.
- Train and onboard new staff to ensure high standards of service.
- Implement strategies to drive sales and improve store performance.
Job Requirements
Minimum Diploma/Degree in a related field (Business, Management, Marketing or equivalent)
Minimum 2–3 years of experience as a Manager/Supervisor/Team Lead (retail/fashion preferred)
Strong leadership skills
Experience in sales and customer service
Ability to work under pressure and meet targets
Good and professional communication skills
Quick Info
Company
One Word Holdings Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Leadership
Sales Management
Customer Service
Stock Management
Team Training
Performance Analysis
Communication
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