Control Tower Analyst at SBM Malaysia Sdn Bhd - Kuala Lumpur
Role Summary
The Control Tower Analyst will manage P2P process queries, ensuring high-quality responses and adherence to SLAs while supporting internal and external stakeholders.
Job Description
As a Control Tower Analyst at SBM Malaysia Sdn Bhd, you will be responsible for addressing queries from both internal and external stakeholders regarding the Procure-to-Pay (P2P) process. Your role will involve ensuring that Service Level Agreements (SLAs) are met while providing excellent customer service. You will support the Help & Support Centre strategy, maintain process documentation, and manage incoming requests effectively, acting as the first point of contact for employees and suppliers.
In this position, you will contribute to the optimization and standardization of processes and systems, ensuring quality responses by collaborating with subject matter experts when necessary. Your ability to communicate fluently in English will be essential for effective interactions with stakeholders.
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Job Requirements
Bachelor's degree in Accounting, Finance, Business Administration, or a related field
1-3 years of experience in accounts payable or customer service, preferably in a corporate environment or accounting firm
Effective written and verbal communication skills
Knowledge of compliance and vendor management
Proficiency in data collection and entry
Control Tower Analyst - Frequently Asked Questions
What is the salary for a Control Tower Analyst at SBM MALAYSIA SDN BHD in Kuala Lumpur?
SBM MALAYSIA SDN BHD has not disclosed the salary for this role. Control Tower Analyst positions in Kuala Lumpur typically pay RM2,300–RM8,000 per month, based on the 15 comparable vacancies currently listed on SuperJobs.
Where is this Control Tower Analyst job located?
This Control Tower Analyst position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Control Tower Analyst role?
SBM MALAYSIA SDN BHD is looking for Bachelor's degree in Accounting, Finance, Business Administration, or a related field; 1-3 years of experience in accounts payable or customer service, preferably in a corporate environment or accounting firm; Effective written and verbal communication skills.
How do I apply for this Control Tower Analyst job at SBM MALAYSIA SDN BHD?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
SBM MALAYSIA SDN BHD
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Control Tower Analyst Salary at SBM MALAYSIA SDN BHD
SBM MALAYSIA SDN BHD has not disclosed the salary for this role. Control Tower Analyst positions in Kuala Lumpur typically pay RM2,300–RM8,000 per month, based on the 15 comparable vacancies currently listed on SuperJobs.
How to Apply for This Control Tower Analyst Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions SBM MALAYSIA SDN BHD asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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