Coordinator – ISSD at HELP University - Kuala Lumpur

The Coordinator – ISSD is responsible for assisting students with their visa reapplication process. This role is crucial in ensuring that students navigate the complexities of visa documentation and submission effectively.

In this role, the Coordinator will engage with students daily, guiding them through the visa reapplication process in a supportive and collaborative environment. The position requires close communication with various departments to ensure all necessary documentation is collected and submitted accurately.

Key Responsibilities:

• Guide students through the reapplication process and ensure all documents are received.
• Create student dockets and prepare documents for EMGS submission.
• Input and scan documents into the CRM system.
• Communicate and follow up with students and departments for additional documents.
• Submit reapplications through the STARS EMGS portal and obtain HOD approval.
• Monitor visa application status and update until eVAL is obtained.