Coordinator – HELP University
Role Summary
The Coordinator – ISSD is responsible for assisting students with their visa reapplication process. This role is crucial in ensuring that students navigate the complexities of visa documentation and submission effectively.
Job Description
In this role, the Coordinator will engage with students daily, guiding them through the visa reapplication process in a supportive and collaborative environment. The position requires close communication with various departments to ensure all necessary documentation is collected and submitted accurately.
Key Responsibilities:
- Guide students through the reapplication process and ensure all documents are received.
- Create student dockets and prepare documents for EMGS submission.
- Input and scan documents into the CRM system.
- Communicate and follow up with students and departments for additional documents.
- Submit reapplications through the STARS EMGS portal and obtain HOD approval.
- Monitor visa application status and update until eVAL is obtained.
Job Requirements
Bachelor's degree in a relevant field.
Experience in student services or administrative roles.
Familiarity with visa processes and documentation.
Strong communication skills in English.
Proficiency in using CRM systems.
Quick Info
Company
HELP University
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Visa Processing
Document Management
Communication
Attention To Detail
Problem Solving
Team Collaboration
Time Management
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