CRM Executive – Purple Cane
Role Summary
The CRM Executive will execute customer promotions across multiple channels while leveraging 2-4 years of CRM experience to enhance customer engagement and retention through effective marketing strategies.
Job Description
As a CRM Executive, you will collaborate with the marketing team to design and implement customer promotions through various channels including Email, SMS, WhatsApp, and App Push. Your role will involve planning campaigns that effectively engage customers and enhance their experience with our brand. You will be responsible for analyzing campaign performance and optimizing strategies to drive customer retention and loyalty. This position requires a proactive approach to customer marketing, ensuring that all communications are timely and relevant to our audience.
Job Requirements
2–4 years of hands-on experience in CRM, customer marketing, or lifecycle marketing
Strong understanding of customer engagement strategies
Proficiency in using CRM software and marketing automation tools
Excellent communication and interpersonal skills
Ability to analyze data and derive actionable insights
Experience in multi-channel marketing campaigns
Detail-oriented with strong organizational skills
Quick Info
Company
Purple Cane
Location
Wp Kuala Lumpur
Salary
MYR 4000 - 4500
Skills Required
7 skills
Click to submit your application
Required Skills
CRM
Customer Marketing
Lifecycle Marketing
Data Analysis
Communication
Campaign Management
Marketing Automation
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances