Customer Care Executive at J&T Express (Malaysia) Sdn. Bhd. - Kuala Lumpur
Role Summary
Join J&T Express as a Customer Care Executive and enhance customer satisfaction by providing exceptional service and resolving issues effectively. This role is ideal for individuals who thrive in dynamic environments.
Job Description
As a Customer Care Executive at J&T Express, you will be responsible for handling inquiries and service requests from key account customers. You will monitor shipment status, provide timely updates, and investigate delivery issues while coordinating with internal departments to ensure effective resolution.
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Job Requirements
Diploma or higher in any discipline, preferably in Business, Communications, or related fields.
Good communication and problem-solving skills.
Able to work in a fast-paced environment and manage multiple tasks.
Proficient in Microsoft Office applications.
Experience in customer service, logistics, courier, or related industries is an advantage.
Willing to work on a rotational schedule, including weekends and public holidays.
Customer Care Executive - Frequently Asked Questions
What is the salary for a Customer Care Executive at J&T EXPRESS (MALAYSIA) SDN. BHD. in Kuala Lumpur?
J&T EXPRESS (MALAYSIA) SDN. BHD. lists this Customer Care Executive role at RM2,800–RM4,200 per month.
Where is this Customer Care Executive job located?
This Customer Care Executive position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Care Executive role?
J&T EXPRESS (MALAYSIA) SDN. BHD. is looking for Diploma or higher in any discipline, preferably in Business, Communications, or related fields.; Good communication and problem-solving skills.; Able to work in a fast-paced environment and manage multiple tasks..
How do I apply for this Customer Care Executive job at J&T EXPRESS (MALAYSIA) SDN. BHD.?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
J&T EXPRESS (MALAYSIA) SDN. BHD.
Location
Kuala Lumpur
Salary
MYR 2800 - 4200
Skills Required
5 skills
Click to submit your application
Required Skills
Customer Care Executive Salary at J&T EXPRESS (MALAYSIA) SDN. BHD.
J&T EXPRESS (MALAYSIA) SDN. BHD. lists this Customer Care Executive role at RM2,800–RM4,200 per month.
How to Apply for This Customer Care Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions J&T EXPRESS (MALAYSIA) SDN. BHD. asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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