Customer Experience Executive ( Logistics ) at Interocean Freight Services Sdn Bhd - Selangor
Role Summary
The Customer Experience Executive is responsible for ensuring a seamless logistics experience for clients. This role involves coordinating various logistics operations and maintaining effective communication with clients and stakeholders.
Job Description
As a Customer Experience Executive in the logistics sector, you will engage in daily tasks that include arranging bookings, ensuring customs clearance, and coordinating delivery arrangements. Your proactive approach and attention to detail will be essential in enhancing service delivery and client satisfaction.
Key Responsibilities:
- Arrange and follow up on bookings to ensure timely logistics operations.
- Ensure seamless customs clearance for shipments.
- Coordinate delivery arrangements with various stakeholders.
- Maintain efficient communication with clients regarding their inquiries.
- Resolve issues related to shipments promptly.
- Contribute to a positive customer experience through effective service delivery.
- Collaborate with team members to enhance operational efficiency.
Job Requirements
Minimum SPM / Diploma / Degree
Strong communication skills in English and Bahasa Malaysia
Ability to work in a fast-paced environment
Proficient in Microsoft Office Suite
Detail-oriented with strong organizational skills
Customer-focused mindset
Ability to work independently and as part of a team
Quick Info
Company
Interocean Freight Services Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
7 skills
Click to submit your application
Required Skills
Logistics Coordination
Customer Service
Communication
Problem Solving
Microsoft Office
Attention To Detail
Team Collaboration
Customer Experience Executive ( Logistics ) Salary at Interocean Freight Services Sdn Bhd
Interocean Freight Services Sdn Bhd lists this Customer Experience Executive ( Logistics ) role at RM3,000–RM4,000 per month.
How to Apply for This Customer Experience Executive ( Logistics ) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Interocean Freight Services Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Experience Executive ( Logistics ) - Frequently Asked Questions
What is the salary for a Customer Experience Executive ( Logistics ) at Interocean Freight Services Sdn Bhd in Selangor?
Interocean Freight Services Sdn Bhd lists this Customer Experience Executive ( Logistics ) role at RM3,000–RM4,000 per month.
Where is this Customer Experience Executive ( Logistics ) job located?
This Customer Experience Executive ( Logistics ) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Experience Executive ( Logistics ) role?
Interocean Freight Services Sdn Bhd is looking for Minimum SPM / Diploma / Degree; Strong communication skills in English and Bahasa Malaysia; Ability to work in a fast-paced environment.
How do I apply for this Customer Experience Executive ( Logistics ) job at Interocean Freight Services Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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