Customer Experience Executive ( Logistics ) – Interocean Freight Services Sdn Bhd
Role Summary
The Customer Experience Executive will manage bookings, customs clearance, and delivery logistics, ensuring efficient operations and high customer satisfaction through effective communication and organizational skills.
Job Description
As a Customer Experience Executive in the logistics sector, you will be responsible for arranging and following up on bookings, ensuring seamless customs clearance, and coordinating delivery arrangements. Your role is crucial in maintaining efficient communication with clients and stakeholders, ensuring that all logistics operations run smoothly. You will also handle inquiries and resolve issues related to shipments, contributing to a positive customer experience. Your attention to detail and proactive approach will help enhance service delivery and client satisfaction.
Job Requirements
Minimum SPM / Diploma / Degree
Strong communication skills in English and Bahasa Malaysia
Ability to work in a fast-paced environment
Proficient in Microsoft Office Suite
Detail-oriented with strong organizational skills
Customer-focused mindset
Ability to work independently and as part of a team
Quick Info
Company
Interocean Freight Services Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
6 skills
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Required Skills
Communication
Logistics Coordination
Customer Service
Problem-Solving
Attention To Detail
Organizational Skills
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