Customer Service Ambassador – Land Pacific Development Sdn Bhd
Role Summary
The Customer Service Ambassador is responsible for being the first point of contact for walk-in guests. This role plays a crucial part in creating a welcoming atmosphere and enhancing the overall guest experience.
Job Description
As a Customer Service Ambassador, you will engage with visitors daily, providing them with comprehensive information about our property offerings. You will ensure that each guest feels valued and informed, contributing to a positive impression of our brand.
Key Responsibilities:
- Greet and welcome walk-in guests with a friendly demeanor.
- Provide detailed information about property offerings and services.
- Highlight key selling points to enhance guest experience.
- Address guest inquiries and resolve any issues promptly.
- Foster relationships with potential clients through effective communication.
- Maintain a clean and organized reception area.
- Collaborate with team members to ensure seamless service delivery.
Job Requirements
Minimum Bachelor’s Degree/Graduate Diploma in Marketing, Real Estate Management/Property Management or equivalent.
Strong interpersonal and communication skills.
Ability to engage and connect with diverse clientele.
Knowledge of property management and real estate principles.
Customer-oriented mindset with a focus on service excellence.
Proficiency in English and Malay; additional languages are a plus.
Quick Info
Company
Land Pacific Development Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 3500 - 5500
Skills Required
7 skills
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Required Skills
Customer Service
Communication
Interpersonal Skills
Problem Solving
Time Management
Sales Techniques
Multilingual Proficiency
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