Customer Service Executive – Fingrow Marketing Group Sdn Bhd
Role Summary
The Customer Service Executive will provide support to clients, utilizing strong communication skills in English, Bahasa, and Mandarin to address inquiries and resolve issues effectively.
Job Description
As a Customer Service Executive at Fingrow Marketing Group Sdn Bhd, you will be responsible for providing exceptional support to our clients. You will receive comprehensive product training and a script to guide your interactions. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive experience. Effective communication is essential, as you will engage with customers in English, Bahasa, and Mandarin. Your ability to understand customer needs and provide timely solutions will be key to your success in this position.
Job Requirements
Good communication skills in English
Proficiency in Bahasa and Mandarin
Ability to follow scripts and training materials
Strong problem-solving skills
Customer-oriented mindset
Ability to work in a team environment
Flexibility to adapt to changing situations
Quick Info
Company
Fingrow Marketing Group Sdn Bhd
Location
Kuchai Lama Wp Kuala Lumpur
Salary
MYR 2500 - 8000
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Problem-Solving
Teamwork
Adaptability
Bilingual
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