Customer Service Officer (Mandarin Speaker) at Toll Group - Bayan Lepas
Role Summary
The Customer Service Officer will support customer relationships and account management while providing technical assistance. This role is ideal for individuals with relevant experience who are looking to grow in a supportive environment.
Job Description
Join Toll Group, a leader in logistics and supply chain solutions, as a Customer Service Officer in Bayan Lepas, Penang. We are looking for a detail-oriented and proactive individual to develop and maintain professional relationships with our customers, assist with account management, and provide product and technical support. You will coordinate with stakeholders to meet service standards and resolve customer issues effectively.
At Toll, we value diversity and encourage applicants from all backgrounds. With over 130 years of experience, we empower our team members to make impactful decisions and foster a collaborative work environment. If you are eager to learn and grow in a dynamic setting, we invite you to apply and take the next step in your career with us.
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Job Requirements
1-3 years of relevant job-related experience
Technical/vocational training preferred
Strong communication skills in Mandarin
Ability to develop effective customer relationships
Experience in issue resolution and stakeholder coordination
Customer Service Officer (Mandarin Speaker) - Frequently Asked Questions
What is the salary for a Customer Service Officer (Mandarin Speaker) at Toll Group in Penang?
Toll Group has not disclosed the salary for this role.
Where is this Customer Service Officer (Mandarin Speaker) job located?
This Customer Service Officer (Mandarin Speaker) position is based in Penang, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Officer (Mandarin Speaker) role?
Toll Group is looking for 1-3 years of relevant job-related experience; Technical/vocational training preferred; Strong communication skills in Mandarin.
How do I apply for this Customer Service Officer (Mandarin Speaker) job at Toll Group?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
Toll Group
Location
Penang
Salary
Undisclosed
Skills Required
5 skills
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Required Skills
Customer Service Officer (Mandarin Speaker) Salary at Toll Group
Toll Group has not disclosed the salary for this role.
How to Apply for This Customer Service Officer (Mandarin Speaker) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Toll Group asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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