Customer Service Representative at Mouser - Gelugor
Role Summary
The Customer Service Representative will deliver exceptional service to customers while managing various requests and ensuring satisfaction. This role requires strong communication skills and the ability to work efficiently in a fast-paced environment.
Job Description
As a Customer Service Representative at Mouser, you will provide an optimal customer experience by accurately processing various customer requests including orders, quotes, and returns. You will be responsible for determining customer expectations, generating business through service initiatives, and ensuring ongoing customer satisfaction. Your role will involve effective communication, time management, and the ability to work independently or as part of a team to meet productivity objectives.
Job Requirements
2+ years customer service experience required
Professional verbal and written communication skills in local language and English
Proficient in Microsoft Windows environment and related software
Strong analytical, problem-solving, and negotiation skills
Ability to build relationships with key customers and work effectively under pressure
Customer Service Representative - Frequently Asked Questions
What is the salary for a Customer Service Representative at Mouser in Penang?
Mouser lists this Customer Service Representative role at RM2,300 per month.
Where is this Customer Service Representative job located?
This Customer Service Representative position is based in Penang, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Representative role?
Mouser is looking for 2+ years customer service experience required; Professional verbal and written communication skills in local language and English; Proficient in Microsoft Windows environment and related software.
How do I apply for this Customer Service Representative job at Mouser?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
Mouser
Location
Penang
Salary
MYR 2300
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service Representative Salary at Mouser
Mouser lists this Customer Service Representative role at RM2,300 per month.
How to Apply for This Customer Service Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Mouser asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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