Dir – Sheraton Imperial Kuala Lumpur Hotel

The Director of Sales & Marketing is responsible for leading the property’s sales department to achieve sales objectives. This role involves managing both reactive and proactive sales efforts while fostering long-term customer relationships.

In this position, you will oversee the daily operations of the sales department, providing leadership to sales associates and ensuring alignment with the brand’s service strategy. You will also manage the marketing budget to drive revenue and collaborate with regional marketing communications for promotions.

Key Responsibilities:

• Lead the sales team to achieve property sales objectives.
• Develop and implement sales strategies to maximize revenue.
• Manage the marketing budget effectively to meet property goals.
• Foster long-term relationships with customers to enhance loyalty.
• Collaborate with regional marketing for promotional activities.
• Analyze market trends to identify new business opportunities.
• Supervise and mentor sales associates to improve performance.