E – Bykare Sdn Bhd
Role Summary
The E-commerce Customer Sales Executive is responsible for managing customer inquiries and processing orders to ensure a seamless online shopping experience. This role plays a crucial part in driving sales and enhancing customer satisfaction through effective communication and problem-solving skills.
Job Description
As an E-commerce Customer Sales Executive at Bykare Sdn Bhd, you will engage with customers daily, addressing their inquiries and facilitating their orders in a dynamic online environment. You will work closely with the marketing team to optimize sales strategies and improve customer interactions.
Key Responsibilities:
- Manage customer inquiries and provide timely responses.
- Process customer orders efficiently and accurately.
- Collaborate with the marketing team to drive sales initiatives.
- Enhance customer satisfaction through effective communication.
- Resolve customer issues promptly and professionally.
- Maintain up-to-date knowledge of products and services.
- Utilize CRM software to track customer interactions and feedback.
Job Requirements
Proven experience in e-commerce sales or customer service.
Strong communication and interpersonal skills.
Familiarity with online retail platforms and tools.
Proficient in Microsoft Office Suite and CRM software.
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
Quick Info
Company
Bykare Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2500 - 3500
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Sales
Communication
Problem-Solving
Microsoft Office
CRM Software
E-Commerce Platforms
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