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E – Bykare Sdn Bhd

Bykare Sdn Bhd
Wp Kuala Lumpur
MYR 2500 - 3500

Role Summary

The E-commerce Customer Sales Executive is responsible for managing customer inquiries and processing orders to ensure a seamless online shopping experience. This role plays a crucial part in driving sales and enhancing customer satisfaction through effective communication and problem-solving skills.

Job Description

As an E-commerce Customer Sales Executive at Bykare Sdn Bhd, you will engage with customers daily, addressing their inquiries and facilitating their orders in a dynamic online environment. You will work closely with the marketing team to optimize sales strategies and improve customer interactions. *Key Responsibilities:* - Manage customer inquiries and provide timely responses. - Process customer orders efficiently and accurately. - Collaborate with the marketing team to drive sales initiatives. - Enhance customer satisfaction through effective communication. - Resolve customer issues promptly and professionally. - Maintain up-to-date knowledge of products and services. - Utilize CRM software to track customer interactions and feedback.

Job Requirements

Proven experience in e-commerce sales or customer service.

Strong communication and interpersonal skills.

Familiarity with online retail platforms and tools.

Proficient in Microsoft Office Suite and CRM software.

Detail-oriented with strong organizational skills.

Ability to work independently and as part of a team.

Quick Info

Company

Bykare Sdn Bhd

Location

Wp Kuala Lumpur

Salary

MYR 2500 - 3500

Skills Required

7 skills

Click to submit your application

Required Skills

1

Customer Service

2

Sales

3

Communication

4

Problem-Solving

5

Microsoft Office

6

CRM Software

7

E-Commerce Platforms

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