Floor Manager (Kuala Lumpur) - Pipeline Hiring at COS
Role Summary
The Floor Manager is responsible for leading a team to deliver exceptional customer service and operational excellence in a retail environment. This role requires strong leadership skills and a commitment to creating a positive shopping experience.
Job Description
As the Floor Manager, you will play a crucial role in enhancing customer experiences that elevate store sales while creating an inviting atmosphere. Leading a dedicated team, you will ensure exceptional service and operational excellence, crafting a shopping journey that is personalized and welcoming.
Your responsibilities will include providing high-level customer service, analyzing sales performance, leading a team of sales assistants, and supporting recruitment and training efforts. Additionally, you will assist the Store Manager in identifying talent and overseeing store operations, stepping into their role when necessary.
Job Requirements
Understanding of great customer experiences
Prior retail or customer-facing experience
Ability to create a positive work environment and lead a team
Results-focused with strong multitasking skills
Commitment to personal and team development
Strong communication and listening skills
Initiative and personal responsibility for tasks
Ability to prioritize and adapt to changes
Floor Manager (Kuala Lumpur) - Pipeline Hiring - Frequently Asked Questions
What is the salary for a Floor Manager (Kuala Lumpur) - Pipeline Hiring at COS in Kuala Lumpur?
COS has not disclosed the salary for this role. Floor Manager (Kuala Lumpur) - Pipeline Hiring positions in Kuala Lumpur typically pay RM1,700–RM5,000 per month, based on the 88 comparable vacancies currently listed on SuperJobs.
Where is this Floor Manager (Kuala Lumpur) - Pipeline Hiring job located?
This Floor Manager (Kuala Lumpur) - Pipeline Hiring position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Floor Manager (Kuala Lumpur) - Pipeline Hiring role?
COS is looking for Understanding of great customer experiences; Prior retail or customer-facing experience; Ability to create a positive work environment and lead a team.
How do I apply for this Floor Manager (Kuala Lumpur) - Pipeline Hiring job at COS?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
COS
Location
Kuala Lumpur
Salary
Undisclosed
Incentive / Bonus
25% staff discount, Competitive Monthly Bonus of Up to 15% tied to sales achievements, Annual Leave, Medical Leave, Development Opportunities
Skills Required
7 skills
Click to submit your application
Required Skills
Floor Manager (Kuala Lumpur) - Pipeline Hiring Salary at COS
COS has not disclosed the salary for this role. Floor Manager (Kuala Lumpur) - Pipeline Hiring positions in Kuala Lumpur typically pay RM1,700–RM5,000 per month, based on the 88 comparable vacancies currently listed on SuperJobs.
How to Apply for This Floor Manager (Kuala Lumpur) - Pipeline Hiring Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions COS asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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