Front of House / Guest Experience – Hustlrclub Sdn Bhd
Role Summary
The Front of House / Guest Experience is responsible for creating a welcoming environment for guests. This role plays a crucial part in ensuring that every guest feels valued and has a memorable experience at Hustlrclub Sdn Bhd.
Job Description
As the Front of House / Guest Experience representative at Hustlrclub Sdn Bhd, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest inquiries, providing information about our services, and maintaining a vibrant atmosphere. You will also assist in coordinating events and activities, ensuring that every guest has a memorable experience.
Key Responsibilities:
- Greet and welcome guests with enthusiasm.
- Manage guest inquiries and provide accurate information about services.
- Maintain a vibrant and positive atmosphere in the front of house.
- Assist in coordinating events and activities for guests.
- Ensure guest satisfaction by addressing concerns promptly.
- Collaborate with team members to enhance guest experience.
- Uphold the spirit and values of HUSTLR in all interactions.
Job Requirements
Exceptional communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong organizational skills and attention to detail.
Experience in customer service or hospitality.
A positive attitude and a passion for guest experience.
Ability to work flexible hours, including weekends.
Team player with a proactive approach.
Quick Info
Company
Hustlrclub Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2000 - 2500
Skills Required
6 skills
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Required Skills
Customer Service
Event Coordination
Communication
Problem Solving
Team Collaboration
Time Management
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