Guest Service Agent at Hilton - Langkawi

Hilton

Kedah

Salary: Undisclosed

Hilton

Hospitality

50 Active Roles

Role Summary

As a Guest Service Agent, you will provide exceptional hospitality by welcoming guests and ensuring their needs are met throughout their stay. Your role is vital in creating a warm and inviting atmosphere.

Job Description

Join our Hotels team as a Guest Service Agent, where you will be the first point of contact for guests, ensuring smooth check-ins, check-outs, and addressing inquiries throughout their stay. Your role is crucial in making guests feel welcome and ensuring their needs are met promptly. By delivering exceptional hospitality, you will create memorable experiences for every guest.

Job Requirements

Previous experience in a guest service or front office role within the hospitality industry.

Strong communication and interpersonal skills, with the ability to handle guest inquiries and complaints professionally.

Proficiency in hotel property management systems (PMS) and general front office procedures.

Excellent multitasking skills and the ability to remain calm and professional in a fast-paced environment.

Proficiency in English; additional languages are a plus.

Ability to work flexible hours, including nights, weekends, and holidays.

A positive attitude and a genuine passion for providing exceptional guest service.

Guest Service Agent - Frequently Asked Questions

What is the salary for a Guest Service Agent at Hilton in Kedah?

Hilton has not disclosed the salary for this role.

Where is this Guest Service Agent job located?

This Guest Service Agent position is based in Kedah, Malaysia. This role is fully on-site.

What qualifications do I need for this Guest Service Agent role?

Hilton is looking for Previous experience in a guest service or front office role within the hospitality industry.; Strong communication and interpersonal skills, with the ability to handle guest inquiries and complaints professionally.; Proficiency in hotel property management systems (PMS) and general front office procedures..

How do I apply for this Guest Service Agent job at Hilton?

Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.

Quick Info

Company

Hilton

Location

Kedah

Salary

Undisclosed

Skills Required

6 skills

Click to submit your application

Required Skills

HospitalityCustomer ServiceCommunicationProblem-SolvingMultitaskingTeamwork

Guest Service Agent Salary at Hilton

Hilton has not disclosed the salary for this role.

How to Apply for This Guest Service Agent Role

Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
Upload your CV once and answer any screening questions Hilton asks. Your profile is reused for every application after this one.
Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.