Healthcare Administrative Assistant at Southern Medical Group Sdn. Bhd. - Johor

The Healthcare Administrative Assistant is responsible for providing a welcoming and professional environment for patients. This role serves as the first point of contact between patients and the medical organization, ensuring a positive and efficient patient experience.

As a Healthcare Administrative Assistant, you will manage patient registrations and collect relevant demographic and medical history information. You will work in a fast-paced environment, requiring strong communication and organizational skills to effectively perform your duties.

Key Responsibilities:

• Greet patients warmly and professionally.
• Manage patient registration processes efficiently.
• Collect and verify demographic and medical history information.
• Serve as the first point of contact for patient inquiries.
• Ensure a positive patient experience throughout their visit.
• Maintain confidentiality of sensitive patient information.
• Collaborate with healthcare team members to enhance service delivery.