(Hybrid) Customer Relationship & Key Account Executive (Healthcare Sector) – CXL Group
Role Summary
The (Hybrid) Customer Relationship & Key Account Executive (Healthcare Sector) is responsible for managing key accounts within the healthcare sector. This role involves ensuring client satisfaction and fostering long-term relationships while analyzing account performance to drive strategic initiatives.
Job Description
In this role, you will manage key accounts, ensuring client satisfaction and fostering long-term relationships. You will be responsible for understanding client needs, providing tailored solutions, and coordinating with internal teams to deliver exceptional service.
Key Responsibilities:
- Manage key accounts within the healthcare sector.
- Ensure client satisfaction through regular communication and support.
- Analyze account performance to identify growth opportunities.
- Provide tailored solutions based on client needs.
- Coordinate with internal teams to deliver exceptional service.
- Address client concerns promptly and effectively.
- Foster long-term relationships with clients.
Job Requirements
Proven experience in account management or client support.
Strong understanding of the healthcare industry.
Excellent communication and interpersonal skills.
Ability to analyze data and generate insights.
Proficiency in CRM software and Microsoft Office Suite.
Quick Info
Company
CXL Group
Location
Johor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Account Management
Client Support
Healthcare Knowledge
Data Analysis
Communication
Problem-Solving
Attention To Detail
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