IT Help Desk Technician at Qinetics Solutions Sdn Bhd - Kuala Lumpur
Role Summary
The IT Help Desk Technician is responsible for providing technical support to end-users. This role plays a crucial part in ensuring the smooth operation of IT services and enhancing user experience through effective problem resolution.
Job Description
As an IT Help Desk Technician, you will engage in daily interactions with users to troubleshoot and resolve hardware and software issues. You will work in a collaborative environment with other IT staff to maintain IT equipment and improve service delivery.
Key Responsibilities:
- Provide technical support to end-users for hardware and software issues.
- Troubleshoot and resolve IT-related problems in a timely manner.
- Assist in maintaining IT equipment and managing user accounts.
- Document support activities and user interactions.
- Collaborate with IT staff to enhance service delivery.
- Participate in training sessions to educate users on best practices.
- Ensure a smooth operational environment by implementing new technologies.
Job Requirements
Proven experience in IT support or help desk role.
Strong knowledge of computer hardware and software.
Familiarity with operating systems, particularly Windows and Mac.
Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Excellent problem-solving and communication skills.
Quick Info
Company
Qinetics Solutions Sdn Bhd
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Communication
Problem-Solving
User Training
Documentation
Team Collaboration
IT Help Desk Technician Salary at Qinetics Solutions Sdn Bhd
Qinetics Solutions Sdn Bhd has not disclosed the salary for this role. IT Help Desk Technician positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
How to Apply for This IT Help Desk Technician Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Qinetics Solutions Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
IT Help Desk Technician - Frequently Asked Questions
What is the salary for a IT Help Desk Technician at Qinetics Solutions Sdn Bhd in Kuala Lumpur?
Qinetics Solutions Sdn Bhd has not disclosed the salary for this role. IT Help Desk Technician positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this IT Help Desk Technician job located?
This IT Help Desk Technician position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this IT Help Desk Technician role?
Qinetics Solutions Sdn Bhd is looking for Proven experience in IT support or help desk role.; Strong knowledge of computer hardware and software.; Familiarity with operating systems, particularly Windows and Mac..
How do I apply for this IT Help Desk Technician job at Qinetics Solutions Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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