IT Support – Elang Wah Sdn Bhd

The IT Support is responsible for providing technical assistance and ensuring the smooth operation of IT systems. This role plays a crucial part in maintaining the functionality of office and operational technology, impacting overall productivity.

In this role, you will engage in daily technical support tasks, troubleshooting issues, and maintaining various IT systems in a dynamic office environment. You will collaborate with team members to ensure that all digital platforms and operational devices function seamlessly.

Key Responsibilities:

• Provide technical support for office and operational systems.
• Troubleshoot and resolve IT-related issues promptly.
• Maintain and monitor IT infrastructure and digital platforms.
• Conduct regular checks and updates on operational devices.
• Assist in the implementation of new technologies and systems.
• Document and track support requests and resolutions.
• Collaborate with team members to enhance IT processes.