Jualan E – LCP Unity Sdn. Bhd.
Role Summary
The E-Commerce Sales & Customer Service Mandarin Speaker is responsible for responding promptly to customer inquiries. This role requires high-level communication skills in Mandarin to provide accurate information and assist customers in resolving their issues.
Job Description
As a Mandarin Speaker in E-Commerce Sales & Customer Service, you will engage with customers daily, ensuring their inquiries are addressed efficiently. You will also promote products and contribute to a positive customer experience.
Key Responsibilities:
- Respond promptly to customer inquiries.
- Provide accurate information to assist customers.
- Promote products effectively to enhance sales.
- Ensure a positive customer experience throughout interactions.
- Resolve customer issues in a timely manner.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and industry trends.
Job Requirements
Fluent in spoken and written Mandarin.
Experience in e-commerce sales is an advantage.
Strong communication skills.
Ability to work in a fast-paced environment.
Problem-solving skills.
Willingness to learn and grow in the field.
Quick Info
Company
LCP Unity Sdn. Bhd.
Location
Wp Kuala Lumpur
Salary
MYR 3000 - 5000
Skills Required
7 skills
Click to submit your application
Required Skills
Mandarin Communication
Customer Service
Problem Solving
Sales Promotion
Team Collaboration
Product Knowledge
Time Management
Application Tips
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- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances