L3 Technical Support Engineer – Luxoft Malaysia Sdn. Bhd.

The L3 Technical Support Engineer - Hadoop is responsible for providing advanced technical support for AML applications. This role involves collaborating with various teams to ensure the stability and performance of systems in a newly established technology center for a leading bank in Asia.

In this position, you will engage in day-to-day activities that include designing and enhancing applications while working closely with business and compliance teams. You will be part of a dynamic environment that supports both physical and digital banking services through technology development.

Key Responsibilities:

• Design, develop, and enhance AML applications using Tookitaki and the Hadoop ecosystem.
• Work on big data solutions, including HDFS, Hive, and related components for AML monitoring and reporting.
• Develop and maintain Unix Shell Scripts (ksh, Perl, etc.) for automation and data processing.
• Support application deployment and middleware (JBoss) configurations.
• Write and optimize SQL queries (MariaDB / Oracle) to handle large data sets.
• Collaborate with business and compliance teams to translate AML requirements into technical solutions.
• Troubleshoot and resolve L3 issues related to AML platforms, ensuring system stability and performance.
• Participate in code reviews, unit testing, and system integration testing.
• Provide production support escalation (L3) and RCA for recurring technical issues.
• Create and maintain technical documentation and knowledge base for AML systems.