Manager, CX Soft Products, IFE Content & Aircraft Maintenance at Malaysia Airlines
Role Summary
The Manager, CX Soft Products will lead initiatives to improve in-flight entertainment and customer experience. This role requires a strategic thinker with a strong background in customer service and technical knowledge of aircraft systems.
Job Description
As the Manager for CX Soft Products, you will oversee the development and management of in-flight entertainment (IFE) content and aircraft maintenance processes. Your role will involve collaborating with various teams to enhance customer experience through innovative soft products and ensuring compliance with industry standards. You will be responsible for strategizing and implementing initiatives that elevate the quality of services provided to our passengers.
Job Requirements
Bachelor's degree in a relevant field
Proven experience in customer experience management
Strong understanding of in-flight entertainment systems
Excellent communication and leadership skills
Ability to work collaboratively in a team environment
Knowledge of aircraft maintenance processes is an advantage
Manager, CX Soft Products, IFE Content & Aircraft Maintenance - Frequently Asked Questions
What is the salary for a Manager, CX Soft Products, IFE Content & Aircraft Maintenance at Malaysia Airlines?
Malaysia Airlines has not disclosed the salary for this role.
Where is this Manager, CX Soft Products, IFE Content & Aircraft Maintenance job located?
This Manager, CX Soft Products, IFE Content & Aircraft Maintenance position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Manager, CX Soft Products, IFE Content & Aircraft Maintenance role?
Malaysia Airlines is looking for Bachelor's degree in a relevant field; Proven experience in customer experience management; Strong understanding of in-flight entertainment systems.
How do I apply for this Manager, CX Soft Products, IFE Content & Aircraft Maintenance job at Malaysia Airlines?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-30.
Quick Info
Company
Malaysia Airlines
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Manager, CX Soft Products, IFE Content & Aircraft Maintenance Salary at Malaysia Airlines
Malaysia Airlines has not disclosed the salary for this role.
How to Apply for This Manager, CX Soft Products, IFE Content & Aircraft Maintenance Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Malaysia Airlines asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-30, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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