Medical Concierge Ambassador – Talent Quest Solutions Pte Ltd

The Medical Concierge Ambassador is responsible for guiding patients through their medical consultations and assisting with administrative tasks. This role involves significant travel within Kuala Lumpur to facilitate billing and insurance processes while supporting the director with appointments.

The Medical Concierge Ambassador will engage with patients at clinics, ensuring they receive the necessary support during their consultations. The position requires a proactive approach to managing administrative tasks and coordinating with various internal teams.

Key Responsibilities:

• Meet patients at clinics and guide them through consultations.
• Assist with administrative tasks related to medical billing and insurance claims.
• Travel within Kuala Lumpur to collect bills and submit insurance forms.
• Coordinate with internal teams to ensure smooth operations.
• Support the director with scheduling and managing appointments.
• Maintain accurate records of patient interactions and transactions.
• Provide excellent customer service to enhance patient experience.