
This role involves managing guest check-ins and communications, providing on-site support, and performing administrative tasks, requiring strong communication and organizational skills to ensure a positive guest experience.
As an On-Site Guest Support & Admin Assistant, you will facilitate a seamless guest experience by managing check-ins and check-outs, coordinating guest communications across various platforms, and providing on-site support. You'll also handle administrative tasks such as tracking unit defects, managing invoicing, and organizing keys. This role offers an opportunity to gain hands-on experience in the hospitality sector while ensuring guests have a pleasant stay.
Diploma / Degree in Hospitality, Business, or related field
Fresh graduates are welcome (training provided!)
Good communication skills (English required, Bahasa Malaysia and Mandarin is a plus)
Comfortable using WhatsApp, Google Sheets, and booking platforms
Responsible, responsive, and detail-oriented
Able to work weekends / public holidays (Compulsory)
Company
Perfect Pinnacles Sdn Bhd
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Guest Relations
Problem Solving
Proactivity
Time Management
Communication