Order & Fulfillment Executive – TOPCLOU NAILHAUS SDN. BHD.
Role Summary
The Order & Fulfillment Executive is responsible for managing e-commerce orders from checkout through delivery. This role plays a crucial part in ensuring smooth operational workflows, particularly in international markets such as the US and Europe.
Job Description
In the day-to-day work environment, the Order & Fulfillment Executive will handle various aspects of order processing, shipment tracking, and record maintenance. The position emphasizes continuous workflow optimization and the development of scalable procedures.
Key Responsibilities:
- Manage e-commerce orders from checkout to delivery.
- Coordinate logistics for international shipping.
- Track shipments and ensure timely delivery.
- Maintain accurate records of orders and shipments.
- Optimize operational workflows for efficiency.
- Collaborate with team members to resolve issues.
- Implement system improvements for order management.
Job Requirements
Highly organized and detail-oriented.
Comfortable with spreadsheets and digital tools.
Clear communicator with problem-solving skills.
Fluent in English and Mandarin.
Ability to work independently and in a team.
Experience in e-commerce or logistics is a plus.
Quick Info
Company
TOPCLOU NAILHAUS SDN. BHD.
Location
Kuala Lumpur
Salary
MYR 2800 - 4000
Skills Required
7 skills
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Required Skills
Order Management
Logistics Coordination
Data Entry
Problem Solving
Communication
Attention To Detail
Time Management
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