Outlet Manager at Pullman Hotels & Resorts - Kuching

The Outlet Manager at Pullman Kuching will oversee daily restaurant operations, ensuring high service quality and guest satisfaction. This role requires strong leadership and operational management skills in a luxury hospitality environment.

Pullman Kuching is located in the heart of Kuching, offering stunning views and easy access to Borneo's national parks. The hotel features 389 contemporary rooms and is designed for business guests with extensive conferencing facilities, trendy dining options, and a luxurious spa. The Outlet Manager will assist in managing daily restaurant operations, ensuring exceptional guest experiences aligned with five-star hospitality standards.

The role involves supervising and training the service team, monitoring guest satisfaction, and coordinating with various departments to ensure seamless service delivery. The Outlet Manager will also drive revenue through upselling and promotions, manage inventory, and ensure compliance with food safety and hygiene standards. This position requires strong leadership, communication skills, and a solid understanding of restaurant operations.