Penyambut Tetamu Hostel – Pitt ST Sdn. Bhd.
Role Summary
The Hostel Receptionist is responsible for welcoming and checking in guests at the hostel. This role involves providing information about hostel facilities and ensuring a pleasant stay for guests.
Job Description
As a Hostel Receptionist, you will manage daily interactions with guests, addressing inquiries and complaints while maintaining a friendly and professional demeanor. You will work from 4 PM to 12 AM and receive on-the-job training to enhance your skills.
Key Responsibilities:
- Welcome and check in guests upon arrival.
- Provide information about hostel facilities and services.
- Address guest inquiries and resolve complaints effectively.
- Ensure a pleasant and comfortable experience for all guests.
- Maintain cleanliness and organization at the reception area.
- Assist in managing bookings and reservations.
- Collaborate with team members to enhance guest satisfaction.
Job Requirements
No specific qualifications required.
On-the-job training provided.
Ability to work in shifts.
Good communication skills.
Ability to manage inquiries and complaints.
Friendly and professional demeanor.
Positive attitude.
Ability to work in a team.
Quick Info
Company
Pitt ST Sdn. Bhd.
Location
Penang
Salary
MYR 1700 - 1800
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Time Management
Adaptability
Application Tips
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