Personal Banker at MGM Intelligence Solutions - Selangor

The Personal Banker is responsible for assisting customers with inquiries regarding home loan eligibility in a professional and timely manner. This role requires a deep understanding of loan products and the ability to provide clear and useful information to clients while managing loan application documents efficiently.

As a Personal Banker, you will engage with customers daily, addressing their queries and guiding them through the loan application process in a dynamic work environment. Your role will involve ensuring that all customer needs are met efficiently and effectively.

Key Responsibilities:

• Assist customers with inquiries regarding home loan eligibility.
• Provide clear and accurate information about loan products.
• Manage loan application documents and processes.
• Ensure compliance with all regulatory requirements.
• Maintain customer records and documentation accurately.
• Collaborate with team members to enhance customer service.
• Identify customer needs and recommend suitable loan products.
• Follow up with customers throughout the loan application process.