Personal Banker – MGM Intelligence Solutions
Role Summary
The Personal Banker is responsible for assisting customers with inquiries regarding home loan eligibility in a professional and timely manner. This role requires a deep understanding of loan products and the ability to provide clear and useful information to clients while managing loan application documents efficiently.
Job Description
As a Personal Banker, you will engage with customers daily, addressing their queries and guiding them through the loan application process in a dynamic work environment. Your role will involve ensuring that all customer needs are met efficiently and effectively.
Key Responsibilities:
- Assist customers with inquiries regarding home loan eligibility.
- Provide clear and accurate information about loan products.
- Manage loan application documents and processes.
- Ensure compliance with all regulatory requirements.
- Maintain customer records and documentation accurately.
- Collaborate with team members to enhance customer service.
- Identify customer needs and recommend suitable loan products.
- Follow up with customers throughout the loan application process.
Job Requirements
Diploma / Degree in any field
Minimum 2 years of experience in sales
Strong communication skills
Ability to work independently and as part of a team
Knowledge of home loan products
Document management skills
Excellent customer service skills
Quick Info
Company
MGM Intelligence Solutions
Location
Selangor
Salary
MYR 2600 - 3900
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Document Management
Sales
Problem Solving
Team Collaboration
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