
The Quality Control Executive will oversee operational KPIs in logistics, ensuring performance standards are met. This role involves training, reporting, and collaboration with regional teams to enhance service delivery.
As a Quality Control Executive, you will monitor and drive key operational KPIs related to network and last-mile performance, including on-time delivery and parcel loss rate. You will prepare performance reports, analyze root causes, and conduct review sessions with regional teams. Additionally, you will travel to branches to guide managers on KPI logic and conduct training on quality control requirements. Your role will also involve communicating performance results to stakeholders and supporting new operational initiatives.
Bachelor’s Degree in Logistics, Supply Chain, Business, or related field
1–3 years of experience in logistics / operations / performance management (fresh graduates welcome)
Strong analytical skills and proficiency in Microsoft Excel
Good communication skills and willingness to travel
Ability to work in a fast-paced environment
Company
J&T EXPRESS (MALAYSIA) SDN. BHD.
Location
Kuala Lumpur
Salary
RM 3,300 – RM 4,000
Skills Required
6 skills
Click to submit your application
Logistics
Supply Chain
Performance Management
Microsoft Excel
Communication
Analytical Skills