Reservation Officer at Travelodge Hotels Asia - Kuala Lumpur
Role Summary
The Reservation Officer plays a crucial role in managing hotel room bookings and ensuring exceptional customer service. This position requires effective communication and coordination with various stakeholders to enhance guest satisfaction.
Job Description
The Reservations Officer is responsible for managing hotel room reservations and ensuring the accurate, timely, and professional handling of all booking enquiries and requests. This role involves coordinating with guests, travel agents, online travel agencies (OTAs), and internal departments to maximize room occupancy, revenue, and guest satisfaction. Key responsibilities include processing reservations, managing guest inquiries, and maintaining communication with various departments to ensure a seamless reservation experience.
Job Requirements
Diploma or Certificate in Hospitality Management, Tourism, Business Administration, or a related field is preferred.
Minimum 1–2 years of experience in hotel reservations, front office, or a related hospitality role.
Experience with hotel PMS and online booking platforms is an advantage.
Strong communication and interpersonal skills.
Good attention to detail and organizational skills.
Customer-oriented with a positive and professional attitude.
Able to handle multiple tasks and work effectively under pressure.
Reservation Officer - Frequently Asked Questions
What is the salary for a Reservation Officer at Travelodge Hotels Asia in Kuala Lumpur?
Travelodge Hotels Asia lists this Reservation Officer role at RM2,300 per month.
Where is this Reservation Officer job located?
This Reservation Officer position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Reservation Officer role?
Travelodge Hotels Asia is looking for Diploma or Certificate in Hospitality Management, Tourism, Business Administration, or a related field is preferred.; Minimum 1–2 years of experience in hotel reservations, front office, or a related hospitality role.; Experience with hotel PMS and online booking platforms is an advantage..
How do I apply for this Reservation Officer job at Travelodge Hotels Asia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
Travelodge Hotels Asia
Location
Kuala Lumpur
Salary
MYR 2300
Skills Required
5 skills
Click to submit your application
Required Skills
Reservation Officer Salary at Travelodge Hotels Asia
Travelodge Hotels Asia lists this Reservation Officer role at RM2,300 per month.
How to Apply for This Reservation Officer Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Travelodge Hotels Asia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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