Reservations Executive at Guestonic Property Management Sdn Bhd - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Reservations Executive is responsible for managing guest reservations and ensuring a seamless experience for all guests. This role requires effective communication and coordination with various teams to maintain high service standards and guest satisfaction.
Job Description
In this full-time position, the Reservations Executive will handle inquiries, booking confirmations, and guest requests through multiple communication channels. The role requires availability for morning and night shifts, including weekends and public holidays.
Key Responsibilities:
- Handle guest inquiries and provide booking confirmations.
- Support check-in and check-out processes for guests.
- Respond to guest requests via phone, WhatsApp, and online platforms.
- Address guest complaints and coordinate with housekeeping and maintenance teams.
- Manage new bookings, amendments, and cancellations across platforms like Airbnb, Agoda, and Booking.com.
- Encourage and respond to guest reviews to maintain high ratings.
- Provide support during urgent issues and escalate emergencies according to company procedures.
Job Requirements
Fluent in spoken and written English.
Mandarin is a major plus.
Fresh graduates and SPM leavers are encouraged to apply.
Pleasant personality with a focus on excellence in customer service.
Candidates with Hotel Management, Business Admin, PA, and secretarial related studies is a plus, but not required.
Reservations Executive - Frequently Asked Questions
What is the salary for a Reservations Executive at Guestonic Property Management Sdn Bhd in Kuala Lumpur?
Guestonic Property Management Sdn Bhd lists this Reservations Executive role at RM2,300–RM3,000 per month.
Where is this Reservations Executive job located?
This Reservations Executive position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Reservations Executive role?
Guestonic Property Management Sdn Bhd is looking for Fluent in spoken and written English.; Mandarin is a major plus.; Fresh graduates and SPM leavers are encouraged to apply..
How do I apply for this Reservations Executive job at Guestonic Property Management Sdn Bhd?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Guestonic Property Management Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 2300 - 3000
Skills Required
7 skills
Required Skills
Reservations Executive Salary at Guestonic Property Management Sdn Bhd
Guestonic Property Management Sdn Bhd lists this Reservations Executive role at RM2,300–RM3,000 per month.
How to Apply for Similar Reservations Executive Roles
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