Retail Store Assistant or Manager – PLAY INTERACTIVE SDN BHD

The role involves leading and managing a retail sales team by training staff, setting goals, and overseeing store operations. The position requires ensuring customer satisfaction and managing recruitment, scheduling, events, and marketing activities within the store.

The Retail Store Assistant or Manager is responsible for leading, training, and motivating the sales team to provide excellent service and foster customer loyalty. This role involves setting goals for staff, monitoring performance, managing recruitment and scheduling, and handling store-level events, promotions, and marketing activities. In addition, the manager resolves customer queries and complaints professionally to maintain high satisfaction levels.