RETAIL SUPERVISOR - XIAOMI at Shopper360 - Kuala Lumpur

The Retail Supervisor is responsible for overseeing daily store operations and ensuring a high level of customer service and satisfaction. This role involves leading a team, managing inventory, and implementing sales strategies to achieve targets in a dynamic retail environment.

As a Retail Supervisor at Xiaomi, you will engage in daily operations, focusing on customer interactions and team management to enhance the shopping experience. You will be pivotal in training staff and resolving customer inquiries to maintain a positive store atmosphere.

Key Responsibilities:

• Oversee daily store operations to ensure efficiency.
• Lead and mentor a team of sales associates to enhance performance.
• Manage inventory levels and ensure product availability.
• Implement sales strategies to meet and exceed targets.
• Handle customer inquiries and resolve issues promptly.
• Maintain high standards of customer service and satisfaction.
• Conduct training sessions to improve staff product knowledge.