RETAIL SUPERVISOR – Shopper360
Role Summary
The role involves supervising retail operations, leading a team, and ensuring exceptional customer service while achieving sales targets. Candidates should have relevant experience, strong leadership skills, and fluency in multiple languages.
Job Description
As a Retail Supervisor at Xiaomi, you will oversee daily store operations, ensuring a high level of customer service and satisfaction. You will lead a team of sales associates, manage inventory, and implement sales strategies to meet targets. Training and mentoring staff will be key to enhancing their performance and product knowledge. Additionally, you will handle customer inquiries and resolve issues promptly, contributing to a positive shopping experience.
Job Requirements
Minimum SPM/STPM qualification
At least 1 year of experience in the mobile retail industry
Fluent in Chinese, English, and Bahasa Malaysia
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment
Customer-focused mindset
Proficient in inventory management
Quick Info
Company
Shopper360
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Retail Management
Team Leadership
Customer Service
Inventory Management
Communication
Problem-Solving
Sales Strategies
Multilingual
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