Sales Support (Engineering) – Ingermax Engineering Sdn Bhd

The Sales Support (Engineering) - Industrial Pumps and Equipment is responsible for managing daily inquiries and processing orders. This role is essential in ensuring customer satisfaction and supporting the sales team in achieving their targets.

As a Sales Support for Industrial Pumps and Equipment, you will engage in daily interactions with customers and assist in the order processing workflow. You will play a vital role in maintaining effective communication and resolving any issues that may arise during order fulfillment.

Key Responsibilities:

• Manage daily inquiries from customers regarding industrial pumps and equipment.
• Process orders efficiently and accurately to ensure timely delivery.
• Prepare detailed quotations for customers based on their requirements.
• Provide timely feedback to customers regarding order confirmations.
• Assist the sales team in achieving their targets through effective support.
• Resolve any issues that may arise during the order fulfillment process.
• Maintain organized records of customer interactions and transactions.