Senior Account Executive (Client Servicing) – Dolphin - Creative Advertising Agency
Role Summary
The Senior Account Executive (Client Servicing) is responsible for managing client relationships and leading campaigns for a boutique creative agency. This role involves collaboration with creative and digital teams to ensure timely and budget-friendly project delivery aligned with brand goals.
Job Description
In this role, you will engage with global beauty brands, overseeing the execution of marketing campaigns from inception to completion. You will work in a dynamic environment that fosters creativity and innovation, ensuring that client expectations are met and exceeded.
Key Responsibilities:
- Manage client relationships to ensure satisfaction and retention.
- Lead campaigns from concept through execution, ensuring alignment with brand goals.
- Collaborate with creative and digital teams to deliver projects on time and within budget.
- Utilize project management tools to track progress and manage timelines.
- Prepare and present reports to clients, showcasing campaign performance.
- Identify trends in the beauty and lifestyle sectors to inform campaign strategies.
- Proactively address client needs and provide solutions to challenges.
- Maintain clear communication with clients and internal teams to ensure project clarity.
Job Requirements
Diploma or degree in Marketing, Communications, or related field.
2 to 3 years of experience in a creative or advertising agency.
Experience with beauty or lifestyle brands is a significant advantage.
Familiarity with project and task management tools such as ClickUp, Asana, or Notion.
Strong reporting and presentation skills.
Ability to prioritize, organize, and manage multiple timelines effectively.
Quick Info
Company
Dolphin - Creative Advertising Agency
Location
Selangor
Salary
MYR 4000 - 5000
Skills Required
7 skills
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Required Skills
Client Management
Campaign Management
Project Management
Communication
Trend Analysis
Problem Solving
Time Management
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