Service Advisor at SV Prestige Sdn Bhd - Negeri Sembilan

The Service Advisor is responsible for managing customer service interactions and ensuring vehicle maintenance needs are met. This role plays a crucial part in maintaining customer satisfaction and the company's reputation for quality service.

As a Service Advisor at SV Prestige Sdn Bhd, you will engage with customers daily to understand their service requirements and provide updates on their vehicle's status. You will work closely with the service team to ensure timely completion of services and maintain accurate documentation of vehicle maintenance and repair needs.

Key Responsibilities:

• Perform daily service car reports.
• Communicate with customers to understand their service requirements.
• Provide updates to customers on their vehicle's status.
• Coordinate with the service team for timely service completion.
• Document all vehicle maintenance and repair needs accurately.
• Ensure customer satisfaction through excellent service.
• Maintain the company's reputation for quality service.