Service Delivery Manager at Airtrunk Malaysia Sdn. Bhd. - Kuala Lumpur
Role Summary
The Service Delivery Manager is responsible for overseeing the customer experience during the data center build and onboarding process. This role plays a critical part in ensuring compliance with contractual obligations and facilitating smooth operational support throughout the project lifecycle.
Job Description
In this role, you will be the primary contact for customers, managing the data center build and onboarding process. You will work closely with internal teams to ensure that all customer expectations are met and maintained throughout the project.
Key Responsibilities:
- Ensure compliance with contractual obligations during the data center build.
- Manage fit-outs and coordinate with internal teams for seamless execution.
- Provide ongoing operational support to customers post-onboarding.
- Conduct audits to ensure adherence to standards and regulations.
- Manage budgets and ensure financial compliance throughout projects.
- Facilitate customer deliveries and ensure timely execution.
- Build and maintain strong relationships with customers and stakeholders.
Job Requirements
Experience in project management within data center or IT environments.
Strong communication and relationship-building skills.
Ability to coordinate multiple teams and projects simultaneously.
Proficiency in budget management and financial compliance.
Familiarity with design reviews and technical specifications.
Experience in customer support and operational reporting.
Strong problem-solving skills and attention to detail.
Quick Info
Company
Airtrunk Malaysia Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Project Management
Communication
Budget Management
Problem-Solving
Customer Support
Technical Specifications
Relationship Building
Service Delivery Manager Salary at Airtrunk Malaysia Sdn. Bhd.
Airtrunk Malaysia Sdn. Bhd. has not disclosed the salary for this role. Service Delivery Manager positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
How to Apply for This Service Delivery Manager Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Airtrunk Malaysia Sdn. Bhd. asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-22, so apply early.
Service Delivery Manager - Frequently Asked Questions
What is the salary for a Service Delivery Manager at Airtrunk Malaysia Sdn. Bhd. in Kuala Lumpur?
Airtrunk Malaysia Sdn. Bhd. has not disclosed the salary for this role. Service Delivery Manager positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this Service Delivery Manager job located?
This Service Delivery Manager position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Service Delivery Manager role?
Airtrunk Malaysia Sdn. Bhd. is looking for Experience in project management within data center or IT environments.; Strong communication and relationship-building skills.; Ability to coordinate multiple teams and projects simultaneously..
How do I apply for this Service Delivery Manager job at Airtrunk Malaysia Sdn. Bhd.?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-22.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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