Sokongan Perisian QS – Global PCK Solutions Sdn Bhd
Role Summary
The Software Support QS is responsible for providing functional support and guidance to users of the BuildSpace system. This role involves assisting users in resolving technical issues and ensuring they can fully utilize the features offered by BuildSpace.
Job Description
As a Software Support QS, you will engage with users daily, helping them navigate the BuildSpace system and addressing any technical challenges they encounter. You will also collaborate with the development team to relay user feedback and contribute to system improvements.
Key Responsibilities:
- Provide functional support to users of the BuildSpace system.
- Assist users in troubleshooting technical issues.
- Conduct training sessions related to the system.
- Ensure users maximize the features of BuildSpace.
- Interact with the development team to communicate user feedback.
- Support system enhancements based on user input.
- Maintain documentation of user interactions and solutions.
Job Requirements
Background in Quantity Surveying
Experience in software or system support
Strong communication skills
Effective problem-solving abilities
Knowledge of BuildSpace system is an advantage
User training skills
Ability to work in a team
Proactive and customer-oriented attitude
Quick Info
Company
Global PCK Solutions Sdn Bhd
Location
Selangor
Salary
MYR 2500 - 3500
Skills Required
6 skills
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Required Skills
Technical Support
User Training
Problem Solving
Communication
Team Collaboration
Customer Service
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